Use the reissue endpoint to generate a new version of an existing card. This newly generated version retains the same PAN and Card ID (CAD). The card receives a new expiry date and CVV, and a new emboss record is created -- viewable via the embossedCards object when using Get Card Info.
Cards are usually reissued when the physical card is damaged or when a card is about to expire (if your program does not have an auto-reissue configuration for expired cards). After successfully calling this endpoint, the old card will be usable until the reissued card is activated.
The newly created card will have a status of sent_to_emboss under the embossedCards object once it is sent to the embosser (use Get Card Info to check the status). Cards with this status are not activated and are thus protected in transit -- this also applies to Digital-First reissues. Once your customer verifies receipt of the new card, it can be activated via Activate Card (see Activating Cards) Activating the card will update the status under embossedCards to card_activated, enabling it for use.
For all other cases, please use the Replace Card endpoint. For more information on reissuing vs. replacing a card, please see Replacing and Reissuing Cards.