Edit Account

Use PATCH on /account to edit the account's status or shipping information. You can use the statuses via this method to close an account, mark it as delinquent, return it to an active status, or suspend it.

📘 Note: You can edit a user's personal information via PATCH on /user here. Any updates to a user's personal information will automatically propagate to all of the accounts attached to the user.

As a best practice, use the close_without_refund status when closing accounts for fraud or compliance-related reasons. Reserve the close_with_refund status for customers in good standing, as it will issue refunds for any remaining funds. Use close_with_refund even if the account balance is zero for those customers.

Things to Note:

• Closing an account will also close any associated cards. Please refer to 'Account and Card Statuses' for more info.
• Close_with_refund, Close_without_refund, and Close_charged_off are terminal statuses. That is, once an account is changed to one of these statuses it is permanently closed and cannot be reopened. The associated user will have to reapply to open another account in your system.
• Shipping address updates will only apply to cards that have yet to be sent to your embosser. You will have to reconcile any address discrepancies with your card embossing partner for cards that have already been sent.